Glossary

This Glossary is provided to users of the website as a guide to terms and information they may find helpful. Definitions are added, edited or removed occasionally.

Hospitality Industry

Another term for the travel industry.
Origin: Vacation Rental Association

Hostel

An establishment that provides inexpensive lodging often for students, workers or travelers, some in shared bed or bunk rooms, sometimes with modest individual rooms. Usually baths are across the hall. Many have bending machines and coffee service, but seldom sit down dining.
Origin: Wm. May

Hot Tub

A small pool often outdoors and accommodating 2 to 12 people who can sit in and enjoy the hot water usually 100 to 104 degrees fahrenheit. Usually self contained including pumps, air jets, covered when not in use and treated with chlorine or similar chemical to keep the water sanitary. Also called a spa.
See also: Spa Origin: Vacation Rental Association

Hot Tub Cleaning Fee

A certain amount above and beyond the rental rate charged to renters wishing to use your hot tub.
Origin: Vacation Rental Association

Housekeepers

Those wonderful folks who clean lodging properties after guests and invitees depart. A thank less job for which gratitutes are not always given but always appreciated
Origin: Vacation Rental Association

Housekeeping

The task of cleaning lodging properties after guests and invitees have departed. Includes washing linens, cleaning all rooms, vacuuming and return the property to its condition prior to the guests arrival.
Origin: Vacation Rental Association

Housekeeping Fee

A charge to guest's account for an Out, Interim or Excessive cleaning of a vacation rental or hotel unit. When quoted fees are usually a minimum meaning guests will be charged for cleaning that is beyond normal and usual usage.
See also: Interim Clean, Out Cleaning, Housekeeping Origin: Vacation Rental Association

Icon

A facility or landmark which is visually synonymous with a destination.
Origin: Vacation Rental Association

Identity Theft Resolution Services

A service that provides assistance when your identity has been compromised while traveling on your vacation. This safeguard is automatically included for a full 180 days starting on your scheduled departure date. Identity Theft Resolution does not provide assistance for thefts involving non-U.S. bank accounts.
Origin: CSA Travel Protection

Incentive Travel

Travel offered as a reward for top performance and the business that develops, markets, and operates these programs.
Origin: Vacation Rental Association

Inclusive Tour

A tour program that includes a variety of features for a single rate (airfare, accomodations, sightseeing, performances, etc.)
Origin: Vacation Rental Association

Industry Tables

These are tables that are common to a certain industry such as Vacation Rentals. They are almost always in a single and separate database. The tables may be used for multiple websites in that industry such as VROA.org and VRMG.org. Such websites are called clusters
See also: Universal tables, Unique tables, Cluster Websites Origin: Redstone Systems

Injury

Bodily harm caused by an Accident which: 1. occurs while your coverage is in effect under the plan; and 2. requires examination and treatment by a Physician. The Injury must be the direct cause of loss and must be independent of all other causes and must not be caused by, or result from, Sickness.
Origin: CSA Travel Insurance

Inspection

The act of the owner or manager entering and inspecting a Property for the purpose of a guest's compliance with the booking agreement, terms and conditions and following of rules. Also includes housekeeping and maintenance entrance to a unit to accomplish their tasks related to the unit. Unlike long-term tenancies, owners, managers and staff are allowed, by law to enter units for such purposes upon reasonable need and without long notice.
Origin: Vacation Rental Association

Insured

An Eligible Person who arranges a Covered Trip and pays any required plan payment.
Origin: CSA Travel Insurance

Interim Clean

When a guest occupies a vacation rental home for an extended period of usually a week or more, interim cleans may be warranted during the stay. Usually there is a fee for such cleans.
See also: Out Clean, Housekeeping, Cleaning Origin: Vacation Rental Association

Internet Service Provider (ISP)

A commercial service that sells access to the internet to individuals at properties..
Origin: Vacation Rental Association

Invitees

People who are invited to use a lodging property by the Guest, who is the person who actually rents the property.
Origin: Vacation Rental Association

Issues

A general term describing matters brought to the attention of a lodging property owner or manager. May include questions, complaints or even compliments but an issue not necessarily resolvable if the cause or solution is beyond capability to be solved
Origin: Vacation Rental Association

Istay

Provides software, marketing & reservation services to Inns, Resorts and Vacation Rental Management firms - acting as parts of their back office operations
Origin: Istay Link: Istay.net

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DETAILS: Glossaries and Dictionaries are handy tools. They provide an indication of meaning but additional study may be necessary to comprehend the full meaning. There may be alternate definitions not included here and experts may disagree on the proper explanation of each term.

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