Glossary

This Glossary is provided to users of the website as a guide to terms and information they may find helpful. Definitions are added, edited or removed occasionally.

Physician

A person licensed as a medical doctor by the jurisdiction in which he/she is resident to practice the healing arts. He/she must be practicing within the scope of his/her license for the service or treatment given and may not be you, a Traveling Companion, or a Family Member of the guest.
Origin: CSA Travel Insurance

Pool Fee

A certain amount above and beyond the rental rate charged to renters wishing to use the heater on your pool or hot tub.
Origin: Vacation Rental Association

Pre-Existing Condition Exclusion Waiver

May apply to specific coverages. Certain requirements apply. Please refer to the Policy/Certificate of Insurance for details.
Origin: Vacation Rental Association

Pre-exsiting condition

An illness, disease, or other condition during the 180-day period immediately prior to the effective date for which the guest is scheduled or booked to travel (1) Received, or received a recommendation for, a diagnostic test, examination, or medical treatment; or (2) Took or received a prescription for drugs or medicine. * Item 2 of this definition does not apply to a condition which is treated or controlled solely through the taking of prescription drugs or medicine and remains treated or controlled without any adjustment or change in the required prescription throughout the 180-day period before coverage is effective under this Policy.
Origin: CSA Travel Insurance

Pre-exsiting condition exclusion

May apply to specific coverages. Please refer to the Policy/Certificate of Insurance for details.
Origin: Vacation Rental Association

Production Director

Staff position that controls the recording, administration and management of lodging units, building and operational information. Arranges for preparation write-ups to be completed. Coordinates completion of creative work such as photography, graphics, videos. Records all inventory into the software system. Verifies authenticity of information
Origin: Redstone Systems

Property

A hotel, motel, inn, lodge, vacation rental or other accomodation facility.
Origin: Vacation Rental Association

Property Manager

A person or company who manages real estate including commercial, residential and other properties. Also an alternate term for a person who owns a local vacation rental company in a geographic location
See also: Network Member, Networker, Manager, Network Operator Origin: Vortex

Property Survey

A periodic inspection of a property, usually twice a year but can be more or less often. The purpose is to determine what housekeeping, repairs or maintenance a property should have completed. These include high priority items for safety purposes, to preferred maintenance for guest comfort to recommended improvements that might increase rates or occupancy.
See also: Maintenance, Repairs, Housekeeping Origin: Vortex

Rack Rate

The rate accomodations quote to the public. Group rates, convention, trade show, meeting and incentive travel rates are negotiated by the hotel and program organizers.
Origin: Vacation Rental Association

Re-Sellable

When a booking for lodging property is non-cancelable it may instead, be re-sellable. In that case, an owner or manager agrees to attempt to resell a guest's booked dates and, if successful refunds the guests payment usually less a fee for the resell process.
Origin: Vacation Rental Association

Reach

The percentage of people within a specific target audience reached by an advertising campaign.
Origin: Vacation Rental Association

Referral

A booking that results from the referral of a friend, neighbor, or past renter.
Origin: Vacation Rental Association

Refund

A payment to the guest for amounts paid toward lodging property bookings and after charges for rent, services, fees or other charges. A common type of refund is for the return to guest of a security and damage deposit they have paid.
Origin: Vacation Rental Association

Rent By Owner

A property that is rented directly from the owner, rather than through a property management firm. Also refers to websites which offers homes directly from owners.
See also: Direct Marketing terminiology, Client, Owner, Target, Lead, Complex, Hijack Origin: Vacation Rental Association Link: VRIA.org

Repair

The work necessary to return property, equipment or amenities to their original condition to do damage caused by owner, guest or other situations. Usually charged to the person responsible for the damage.
See also: Maintenance Origin: Vacation Rental Association

Repeat Business

Business that continues to return, thereby generating increased profits.
Origin: Vacation Rental Association

Rescheduling

When a guest or the lodging provider reschedules already booked dates for lodging or other travel services. The travel provider may not always be capable of changing dates and to do so may be limited or prohibited by the prior booking contract. If allowed, often there is a fee for rescheduling.
Origin: Vacation Rental Association

Reservation Deposit

A certain amount of money collected upon booking that validates the rental contract. The reservation deposit can convert automatically in a damage deposit.
Origin: Vacation Rental Association

Reservation Fee

An additional charge assessed by owners and managers for completing paperwork, handling credit cards, arranging housekeeping and coordinating a lodging property rental.
Origin: Vacation Rental Association

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DETAILS: Glossaries and Dictionaries are handy tools. They provide an indication of meaning but additional study may be necessary to comprehend the full meaning. There may be alternate definitions not included here and experts may disagree on the proper explanation of each term.

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